Below is a list of free, nationwide help services who offer support for a wide range of issues. We have organised them into categories which you can navigate through by clicking on the tabs. If you know of any other organisations we could add to this list that are both free and nationwide, please email email@example.com.
What we do: A free parent helpline and advice service available to all families, whānau and caregivers. Your call will be answered by a Plunket nurse, who can offer advice and information on parenting issues and your child’s health and wellbeing.
0800 933 922 - free 24/7 helpline
ORANGA TAMARIKI - CAREGIVER GUIDANCE AND ADVICE LINE
What we do: They offer support to any child in New Zealand whose wellbeing is at significant risk of harm now, or in the future. This 24/7 helpline is staffed by trained social workers who can provide practical advice and support to caregivers.
0508 227 377 - free 24/7 helpline
What we do: A broad range of accidental injury prevention education such as; burns, car seats, child pedestrians, cycling, driveway safety, falls, farm safety, home safety, poisoning, safe sleep, scooter & skateboard, and water safety.
FAMILY SERVICES DIRECTORY
What we do: We are a service directory where you can find help for most issues such as addiction, family violence, employment, mental health.
CITIZENS ADVICE BUREAU
What we do: The CAB helps people to know and understand their rights and obligations, and provide people with the confidence and support they need to take action.
What we do: A website hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling.
What we do: For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non- judgemental and confidential.
0800 568 856 - free helpline, 9am - 9pm every day
SUPPORTING FAMILIES IN MENTAL ILLNESS
What we do: For families and whānau supporting a loved one who has a mental illness.
0508 227 377 - free helpline, 8:30am - 5pm, Mon to Fri
ONLINE SAFETY - NETSAFE
What we do: Netsafe is a non-profit organisation focused on online safety. They help people stay safe online by providing online safety education, advice and support. They can help with online issues such as bullying and abuse, scams, image-based abuse etc.
0508 NETSAFE (0508 638 723) - free helpline 8am – 8pm Monday to Friday and 9am – 5pm on weekends, or Text ‘Netsafe’ to 4282. Email: firstname.lastname@example.org
ONLINE SAFETY - FORTIFY
What we do: Fortify was designed to equip individuals struggling with compulsive pornography use – young and old – with tools, education and community to assist them in reaching lasting freedom. Fortify has a free version and a paid version (the paid version is free for 13-17-year-olds.)
Fortify app also has an online community where you can talk to others.
What we do: Reduce stress and save lives by providing trusted, effective. interactive and professional 24/7 helplines. Call 24 hours a day, 7 days a week.
Lifeline help - 0800 LIFELINE (0800 543 354)
Suicide Crisis Helpline - 0508 TAUTOKO (0800 828 865)
Specialist Counselling - 09 909 8750